We offers full service shipping (Customs & duties paid by us) to below countries:

  2. USA
  3. GABON
  5. KENYA

Self Clearing Shipping to THE REST OF THE WORLD.

This means all charges being applied to the package by customs for clearance (duties/taxes/vat charges) will be paid by the buyer/customer/recipient and we has no jurisdiction in this matter since Customs is their own entity in each country and can hold, reject or confiscate any package for examination as long as they choose to.

We will try to encourage the process to be expedited, however, we cannot control the length of time they may take. Follow your tracking number as it will advise the estimated time of arrival.

All orders are delivered by our authorized courier and requires a recipient signature on delivery. Should you, the customer, sign any authorized courier notice (door knocker), giving permission to leave the shipment at the front door, we will not be responsible in the event the shipment or part of it is missing or damaged. We will not be responsible for any non-collection of delivered products (Canada Post, DHL, FEDEX or any other couriers).

Please note that if the package is held for pick up at a location, it is a 5 business day hold. If the shipment is not collected within the time frame, it will be returned to our manufacturer where you will be charged the return shipping fees.

Self Clearing Countries Documents: If needed or requested by customs, we will send the commercial invoice to your email address after shipped.

All orders that are returned either to us or returned to the manufacturer will be subjected to the return shipping charges.